They are a great locally owned business that has old fashioned business ethics and standards by their work. I have worked with them 5 different times over the years and every service person is professional and knowledgeable. I would highly recommend especially for washer and dryer which is where I have had to ask for their service.
Cathy CONLEY
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October 01, 2024
I have used Appliance 911 before . You get to talk to a real & very polite person. Scheduling appointment is quick & easy. Done by a real person. Communication is quickly done & confirmed. I have had Matt come to my house before. Matt, is very polite, & knows his stuff. He diagnosed my appliance problem quickly, ordered parts & my appliance was fixed in less than a week.
Another thing I Really like, Appliance 911 works on older appliances, which is Fantastic!!
I highly recommend this company & Matt.
Laura Belozer
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October 28, 2024
My washing machine wasn't working, so I called and they were able to come out the next day and assess and fix. The price was very reasonable. Unfortunately the fix did not work, but I called back and they got back out to me a day later and fixed it. They were extremely communicative, respectful and tidy. I will use their services again.
Irish Girl
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November 21, 2024
Had family coming from out of town and my refrigerator went out! Called Appliance 911 and was scheduled for a service call the next day by Rebekah, but there's more! Rebekah, knowing my desperate situation, called back to tell me a tech would be there later the same day. I was thrilled! Jake shows up, explained the issue with the frig, left to go get the part, and returned to do repairs quickly. The whole service call was a little over an hour. Both Jake and Rebekah were very friendly and very helpful. Will absolutely recommend! Nice to see a company that still practices excellent customer service!
Bret Ladewig
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December 03, 2024
Responded within 24 hours. On time. Explained what was needed. Ordered a needed part. Called and set time to return. Returned as expected. Only complaint, tech needs to remember to put something down to catch water. Downstairs tenant ha water leaking into their kitchen. So far no ceiling stain.
Our Address
16450 S Ridgeview Rd, Olathe, KS 66062, USA
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They are a great locally owned business that has old fashioned business ethics and standards by their work. I have worked with them 5 different times over the years and every service person is professional and knowledgeable. I would highly recommend especially for washer and dryer which is where I have had to ask for their service.
I have used Appliance 911 before . You get to talk to a real & very polite person. Scheduling appointment is quick & easy. Done by a real person. Communication is quickly done & confirmed. I have had Matt come to my house before. Matt, is very polite, & knows his stuff. He diagnosed my appliance problem quickly, ordered parts & my appliance was fixed in less than a week. Another thing I Really like, Appliance 911 works on older appliances, which is Fantastic!! I highly recommend this company & Matt.
My washing machine wasn't working, so I called and they were able to come out the next day and assess and fix. The price was very reasonable. Unfortunately the fix did not work, but I called back and they got back out to me a day later and fixed it. They were extremely communicative, respectful and tidy. I will use their services again.
Had family coming from out of town and my refrigerator went out! Called Appliance 911 and was scheduled for a service call the next day by Rebekah, but there's more! Rebekah, knowing my desperate situation, called back to tell me a tech would be there later the same day. I was thrilled! Jake shows up, explained the issue with the frig, left to go get the part, and returned to do repairs quickly. The whole service call was a little over an hour. Both Jake and Rebekah were very friendly and very helpful. Will absolutely recommend! Nice to see a company that still practices excellent customer service!
Responded within 24 hours. On time. Explained what was needed. Ordered a needed part. Called and set time to return. Returned as expected. Only complaint, tech needs to remember to put something down to catch water. Downstairs tenant ha water leaking into their kitchen. So far no ceiling stain.